Privacy Policy

Privacy Policy

Last Updated: 20/03/2025

Craft Express values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.craftexpressbd.com.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, and shipping/billing address.
  • Payment Information: We use third-party payment processors Bkash or Nagod to handle transactions securely. We do not store your payment details.
  • Usage Data: We may collect non-personal data such as IP addresses, browser type, device information, and browsing activity to improve our website’s performance and user experience.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To send promotional emails and updates (you can opt out at any time)
  • To improve our website and customer service
  • To prevent fraudulent activities and enhance security
  • To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, delivery services, marketing platforms)
  • Legal Authorities: If required by law or to protect our rights
  • Business Transfers: In the case of a merger, sale, or business restructuring

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Disable cookies in your browser settings

For any requests regarding your personal data, please contact us at craftexpressbd@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Craftr Express BD
Email: craftexpressbd@gmail.com
Phone: +8801910983590
Address: Sector-11, Uttara, Dhaka

By using our website, you acknowledge that you have read and understood this Privacy Policy.